Hello all,
After the release of our Norton Internet Security/Norton AntiVirus 17.5 patch, a few users began reporting that their tray icon would not load after bootup, and that the Norton User Interface was not accessible.
This hot fix can be download and applied from the following Symantec Technical Support Knowledge Base document - http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20100122121538EN
We will include this fix in a future inline patch update to Norton Internet Security 2010 and Norton AntiVirus 2010 available at a later time.
Thank you for your patience while we developed and tested this hot fix.
Hello all,
After the release of our Norton Internet Security/Norton AntiVirus 17.5 patch, a few users began reporting that their tray icon would not load after boot-up and that the Norton User Interface was not accessible.
This hot fix can be download and applied from the following Symantec Technical Support Knowledge Base document - http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20100122121538EN
We will include this fix in a future inline patch update to Norton Internet Security 2010 and Norton AntiVirus 2010 available at a later time.
Thank you for your patience while we developed and tested this hot fix.