Hot Issues and Fixes

Archive
1

Updated 24-April-2017: Norton Security 7.4 released

Since the release of macOS 10.12.4, some issues have been discovered that our engineering team is working to resolve. Below is a list of the Hot Issues that have been found for the latest Norton release 7.3.1 with macOS 10.12.4. 

If you have comments or questions on the below items, you may wish to add them to the relevant threads that are linked at the end of each issue.

HOT ISSUES

 


HOT FIXES

 

  • Fixed with Norton Security 7.4: Connection Blocking issues with Norton for Mac 7.3.1 b21 after updating to macOS Sierra 10.12.4 - Thread 1, Thread 2, 
  • Fixed with Norton Security 7.4: Security & Scan remains 'At Risk' in Norton for Mac 7.3.1 b21 after updating to macOS Sierra 10.12.4 - Thread, Thread 2
2

**ARCHIVE - For the current release, jump to the top of the thread**

HOT ISSUES

  • No hot issues currently reported

HOT FIXES

  • Norton Peek hotfix has been released; run LiveUpdate Thread
  • Norton Security Toolbar 2017.11.1.21 says ‘This extension may have been corrupted’ message on Google Chrome Thread Fixed in Norton Security Toolbar version 2017.11.123
  • User Interface: Norton main UI displays "Coming Soon" message Thread - Fixed in 22.10.1.10
  • User Interface: Norton Insight icons appear blurry - Thread - Fixed in 22.10.1.10
  • No space b/w text "Norton" and performance number in non-english versions - Thread - Fixed in 22.10.1.10
  • Norton Toolbar login list flickers when scrolling in Internet Explorer - Thread - Fixed in 22.10.1.10
  • Diagnostic Report' - Network connectivity check shows incorrect status - thread - Fixed in 22.10.1.10
3

**ARCHIVE - For the current release, jump to the top of the thread**

Hot Issues and Fixes for the 22.10.0.85 release

Since the release of Norton 22.10.0.85, some issues have been discovered that our engineering team is working to resolve. Below is a list of the Hot Issues that have been found for the latest Norton release. Below that are a list of issues that were occurring with Norton Norton 22.10.0.85, but have since been resolved. These Hot Fixes are available by simply running LiveUpdate.

If you have comments or questions on the below items, you may wish to add them to the relevant threads that are linked at the end of each issue.

HOT ISSUES

  • User Interface: Norton Insight icons appear blurry - Thread
  • No space b/w text "Norton" and performance number in non-english versions - Thread
  • SONAR: SONAR protection is turned off - Thread
  • Norton Toolbar login list flickers when scrolling in Internet Explorer - Thread
  • Diagnostic Report: Network Connectivity Check shows incorrect status - Thread
  • LiveUpdate: LiveUpdate runs slow and takes a long time to complete after the 22.10.0.85 update - Thread

HOT FIXES

  • History and Quick Scan won't launch - FIXED in 22.10.0.85 - Thread
  • Norton Peek functionality is available via hotkey - FIXED in 22.10.0.85 - Thread