How can I disable email notifications?

Hi everyone,

I hope you can help me. The Norton support chat was unfortunately useless.

I use Norton Family to monitor my 14-year-old son’s computer activity. Unfortunately, I receive far too many emails per day. How can I disable them? The notifications on the app are enough for me.

And does anyone know what the message “The system time on your child’s device has been changed” means? I get it every day, every time my son boots up his PC.

Thanks for your help!

Greetings from Germany, Goetz

Hi @Goetz_Marx,

Sorry for the inconvenience caused.

Kindly follow the instructions in the below KB article for turning off “Norton Family email notifications”.
Edit your child’s profile in Norton Family

Additionally, we would like to identify on what is causing the system time change notifications in the child’s PC.
We have sent you a private message requesting additional details. Kindly check and share them via private message.

Thanks,
Norton Family team