How can I get a refund for a cancelled annual subscription?

How can I get a refund for a cancelled annual subscription?

I signed up for Norton antivirus plus, and got message that I could not use that on my device.I would like a refund.

Please review:
Norton Cancellation and Refund Policy
https://support.norton.com/sp/en/us/home/solutions/kb20100 12-Jul-2024

Why not? What’s you OS?
Are you running Windows S mode?

Please review your Norton account to confirm that recurring subscription service is off & no billing information. Norton Community does not have access to your Norton account, subscription nor payment information.