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Issue abstract: Customize Browser Shortcuts
Detailed description: How can I remove individual shortcuts that say “Sponsored” (underneath the shortcut heading like Walmart Business, ebay, Turbotax, etc.), and do not have the three dots to the top right of the shortcut on norton’s browser?
Product & version number: Norton 360, Version 26.3.0
OS details: MacOS Tahoe 26.3.1
What is the error message you are seeing? n/a
If you have any supporting screenshots, please add them: n/a
I was using Norton home page (protection) when using Chrome. I JUST signed up for Norton, & found Norton’s Private Browser (which I downloaded). Thank you for the heads-up about that. BUT I think I like Norton’s Private Browser less than Norton’s home page. I did unselect “sponsored content” on the Private Browser, which decreased the number of quicklinks on the Browser page, BUT my Private Browser shows half a page of “top stories” which is VERY annoying-couldn’t figure out how to get rid of them. I will probably get rid of the Private Browser, and keep working on how to get rid of the sponsored content links on my Norton home page version. Thank you for your help!
The Norton Home Page browser extension includes “baked-in” sponsored links primarily as a monetization strategy to support its free services. While the extension is marketed for security—offering features like URL filtering and phishing protection—it also functions as a revenue generator through search and advertising partnerships.
Monetization of Free Tools: Norton offers several extensions for free (even to non-subscribers), and sponsored links on the home page or within search results help offset development and maintenance costs.
Search Partnerships: The extension sets Norton Safe Search as the default search engine, which includes a fixed row of advertisements or “sponsored” results that cannot be removed through standard settings.
Revenue Generation: Developers of such extensions generate revenue by promoting specific websites or services and may collect browsing data for marketing purposes.
On the Norton Home Page, the term is used to distinguish between two types of content:
Sticky Links: These are the “sponsored” or “quick link” ads (like Amazon or eBay) found in the first row. They are permanent and cannot be edited, moved, or removed by the user.
Non-Sticky Links: These are the personal shortcuts in the second row that you can customize or delete.
Why they are called “Sticky”
In this specific context, “sticky” carries two meanings:
Fixed UI Element: In web design, a sticky ad or “anchor ad” stays in a fixed position on the screen even as you scroll, ensuring it never leaves the user’s viewport. Unremovable Content: Within the Norton Community, it describes links that are “baked-in” to the extension. Because they are part of the core interface and cannot be “unstuck” or deleted, users refer to them as sticky.
If you’re trying to hide these, note that Norton’s official stance is that these “ad links” are a default part of the free extension and cannot be disabled without removing the extension entirely.
Norton Home Page browser extension is free & sponsored with/without Norton subscription.
Norton Home Page browser extension includes “baked-in” sponsored links primarily as a monetization strategy to support its free services. While the extension is marketed for security—offering features like URL filtering and phishing protection—it also functions as a revenue generator through search and advertising partnerships.
Norton Home Page extension is not required for core security, especially if you run Norton 360.
Norton Home Page extension is a convenience and customization tool rather than core security.
If you use Norton Safe Web, you already get protection against phishing and malicious sites while browsing without needing to change your home page.
Users may find Norton Home Page extension intrusive because it changes their preferred default home page and search engine.
Norton offers browser extensions for free as a strategy to provide baseline security while introducing users to their broader ecosystem of paid protection services.
