I have tried Norton Live Chat twice so far and both times the agent has no idea what WMI is or how to open the firewall to allow a connection from a remote PC (MySQL Workbench on my remote PC to the MySQL database on the PC with the Norton Firewall).
I even had to provide a web page of instructions on how Microsoft get past WMI with the Windows Firewall.
Last night ended in the advisor saying because the Norton log does not show an attempt being made that it must be Microsoft blocking the connection when clearly when they turned off the firewall I was able to connect normally.
I have also tried opening port 135 without success.
As anyone any idea?
I cant believe that nobody else has tried this.