How do I boot a laptop with Norton Bootable Recovery Tool?

Archive
1

First time I've been infected with a virus.  Used Norton Power Eraser and now the computer will not reboot.  Trying to use Norton Bootable Recovery Tool but can't get the laptop to start from the CD that is in the drive.  How do I do that?  Using Windows 7.

2

First time I've been infected with a virus.  Used Norton Power Eraser and now the computer will not reboot.  Trying to use Norton Bootable Recovery Tool but can't get the laptop to start from the CD that is in the drive.  How do I do that?  Using Windows 7.

3

Thanks for the reply!

 

Yes, we have already created a Norton Bootable Recovery Tool CD on another computer.

 

The infected laptop is a Dell Inspiron N4010.

 

-pat

4

Hi Pat, 

Thanks for the response here are the details  to set up the laptop to boot usingCD 

1.Insert the . Norton Bootable Recovery tool CD .
2. Shut down and restart the computer.
When the DELLTM logo appears, press <F12>
immediately.

3. When the boot device list appears, highlight
CD/DVD/CD-RW and press <Enter>.
4. Select the Boot from CD-ROM option from
the menu that appears and press <Enter>.

 

If  you have any trouble in trying the above steps 

Press F2 when the Dell logo shows up which takes you to the BIOS setup  in which try to locate the  Boot sequence or first boot device and change it to CD/DVD save the setup and restart the PC

 

Hope this information helps you .

Kindly get back  if you need any further details regarding the steps provided.

 

All the best !

Thanks

Mohan Kumar A