How do I delete passwords from Norton Password Manager

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Issue abstract: Many times Norton PW does not provide the password.

Detailed description: I have 3 passwords now on planningcenteronline.com because many times password manager does not provide the password. On occasion I look in pw manager and the site is not there. Why? Now I have 3 entries for planningcenteronline.com with 3 different passwords. Last night I changed my password on planningcenteronline.com. That password is not even listed! Why? There is NO error message.

Product & version number:

OS details:Windows 11

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

You can delete individual credentials directly from the extension interface, or wipe everything at once by deleting your entire vault.

Delete a Single Password
Follow these steps using the browser extension to remove specific login credentials:

  1. Click the Norton Password Manager extension icon in your browser’s top-right corner.
  2. Enter your vault password and click Unlock.
  3. Scroll through your list and click on the specific login entry you want to remove.
  4. Click the Delete button (or the trash can icon) at the right of that entry.
  5. Click Delete again on the warning prompt to confirm permanent removal.

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To delete a login from your vault, log into your vault and click on Logins on the left. Then find the login you wish to delete and place your cursor over that login. You will then see a trash can on the right side of the login line. Click that to remove.

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Thank you!