How do I download Norton 360 on another computer?

I am supposed to be able to put Norton 360 on 3 computers. I have a key number but my account says closed. I have 76 days left. Is there a time limit that you need to get them on all the computers? Is there a phone number to call support? I have been trying for hours. Sorry I am a newbie. Linda

Hello mac6500

 

Welcome to the Norton Community Forum

 

You should have the whole year that your key is valid for to put it on another computer, however, the countdown starts with the remaining time you have on your first computer that you put the program on. For activation and support questions, you can call customer service for free via the chat program. However, before you try that, please make sure that the time and date are correct on your computers. if the date is wrong, that could account for the closed account.  If the date and time are correct, here is the lnk for customer support. This is the number for US/Can., if you need a different country, please let me know.

 

http://us.norton.com/support/contact/contact.jsp?pvid=cs

This is the link for US/Can. If you need a different location, please consult your local Symantec site for the local free chat customer support link.

 

Please come back and let us know how you made out or if you need a different country. Thanks.