How do I get rid of Adchoices?

I've been trying to get rid of Adchoices all day--nothing seems to work.  Why doesn't Norton 360 pick up on this adware?  Also, contacting Norton's is nearly impossible as well.  If I pay for a year's protection and have 24/7 support, I should have a way to contact you.  My subscription is coming due in a month - might start looking for some other kind of protection that can handle Adchoices.

I've been trying to get rid of Adchoices all day--nothing seems to work.  Why doesn't Norton 360 pick up on this adware?  Also, contacting Norton's is nearly impossible as well.  If I pay for a year's protection and have 24/7 support, I should have a way to contact you.  My subscription is coming due in a month - might start looking for some other kind of protection that can handle Adchoices.