Hi everyone,i am new to these forums.I have a pure sensia internet radio that can also streem from my computer.The problem is the firewall in norton internet security 2011 wont let me streem.
I have already contacted pure and they have suggested that i open certain ports which i don't know how to do.When i turn the firewall off my pure sensia finds my music and can streem it but when i enable the firewall it can't find my media.
If you know the program which needs access to the Internet I would recommend checking under Settings > Network, then click the Configure button next to "Program Control".
See if your application is listed there and if it is, set to ALLOW. If it is not listed there you can add it manually and set it to ALLOW.
If this does not work you can set the ports as indicated in the former post.
I have done both ways, but the ports i opened in the smart firewall program control settings dissapear when i open settings again.
Hi chris_t462000,
There are two ways to achieve what you are wanting to do.
1. Using Advanced Settings under Smart Firewall which I would only recommend if you cannot get this to work via program control. This method would allow all programs to be "allowed" based on the rule you create.
2. Using program control - Within this framework there are two methods:
a) Configuring a Custom rule (which is the default) where you allow the program access to certain ports but unlike the Advanced Settings, this allows "only" that program you specify to have that access through the firewall. You still need to know the ports to open for that program.
b) Select the executable file and set to ALLOW (see image below). I would recommend this one. This has the advantage of giving that program access through the firewall regardless of which port it needs. This is particularly useful if you are not sure what ports it needs.
Either of these methods should save provided you click Apply/OK. After you configured the rule for the program, are you then checking in Program Control again or in advanced settings?
Make sure you click Apply then OK and don't cancel out of the settings.
Hope this helps and please let us know how it goes.
Which method did you try? Custom program control or ALLOW?
If ALLOW did not work, did you try the more general method PapauZ outlined earlier?
To be clear, you implied earlier that this works with NIS firewall disabled, is this correct? Also, which OS and SP do you have and is it 32 or 64 bit?
Have you double checked that the Windows firewall is OFF?
There is another method of firewall configuration we can use but I need to get the additional details before we go into that.
Does the device appear in the Norton Network Security Map? If so, change the trust level for the device to "Full Trust." Could you also tell us how everything on your network is connected, especially how the Pure Sensia connects to the internet?
I have tried PapauZ method but no luck.Today i turned off the firewall and now i can't streem.Windows firewall is being controlled by norton..I have a Develo dlan wireless extender which the pure sensia connects to my network.
If this still does not work with the NIS firewall disabled, the problem is not due to NIS.
As SendOfJive indicated, the problem could well be the firewall in your router.
Just to double check something on the Windows firewall. Please type in windows firewall in the start menu search box and hit Return. When the firewall window comes up please ensure that it says that Windows firewall is OFF for Domain profile, Private profile and Public profile.
I have tried PapauZ method but no luck.Today i turned off the firewall and now i can't streem.Windows firewall is being controlled by norton..I have a Develo dlan wireless extender which the pure sensia connects to my network.
You should go into the router settings, and check if there's an active port forward setting for the prots you have to open. If they are not available in the router settings, you should create these. Then check it again.