I need to run the norton recovery tool to get rid of a virus I have. The problem is that my netbook doesn't have a cd-rom drive and that I have to run the tool off of a USB instead. I downloaded the ISO file, but I can't figure out how to run it off of my USB. I tried UNetbootin, but it doesn't seem to work.
Is there a command or preferably a utility that will allow me to boot the recovery tool from a USB stick? And if so, how do I do it?
Finally, to the good people at Norton: Given the popularity of netbooks, this is really something you folks should be thinking about.
Some type of trojan. It’s preventing Norton from running the virus scan (0 files scanned issue). It’s also preventing me from starting vista in safe mode and running the scan there. So, I can’t tell you exactly what it is, I can only tell you that it is there causing me headaches.
The Recovery Tool is supplied as an ISO image file which is not directly bootable from. You could use something like DAEMON Tools Lite or any other virtual disk program to create a virtual CD drive and then load the ISO file to the virtual CD. Then copy the the CD files to a USB drive or stick and boot from it.
Ok, There are Rootkits that can block Safe Mode / Remove Safeboot and block Security programs and causes Norton to stay "files scanned 0"
Download Sysprot and GMER
SysProt
Please run a SysProt log for us, from the link below, so that we can check your system for rootkit activity. You will need to disable Norton auto-protect while you run the scan.
Once it is downloaded to your desktop, right click on the SysProt icon, go to properties, and click unblock and apply. Also for Vista Right Click "SysProt.exe" and from the menu choose "Run as Administrator"
Choose log, check all the boxes except show hidden objects only and scan.
You will be able to post the log here using the "add attachments" link just below the orange post button.
Once downloaded right click and " Run as Administrator" from the menu for Vista
If a Full Scan crashes, When starting GMER next time instead close that warning box so it doesn't do a Full Scan, above the Drives box (right hand side) there are items ticked from "system" to "files' untick all but "services" and "registry" and scan those 2 areas.
Quads is the forum malware expert. Please do nothing further to your system without his explicit instructions. If you make any changes to your system now, it may cause problems.
NOTE:- The script below is for this thread and poster only
OK
I have personal messaged you the link look for the yellow envelope near the upper right hand corner, download and unzip , it will all unzip into it's own folder DISABLE any realtime AV /Antispy products
Right click and "Run as Administrator" for Vista the file "avz.exe"
the in the file menu choose "custom script"
Then in the box copy and paste this script that is between the lines (include begin....................... end)
begin
ShowMessage('Stop! Close all opened programs, click OK to proceed, windows will reboot automatically.');
That has broken it, Next use Malwarebytes and/or SuperAntispyware Free, download, Install, Update the definitions then run Full Scans. to grab what ever else.
Remember no AV product is 100%, I have had people with the Tidserv group of rootkits asking for help that actually don't have Norton, from Kaspersky to Avast, from McAfee to NOD32 and even GDATA which has the BitDefender and Avast Engine.
Once the Rootkit gets in the way it works means all AV's were having problems with them in trying to remove them, some of the Tidserv's once in also download more Malware.
The 2010 Norton looks like they are doing a better job at stopping it, I have had less people since asking for help wanting removal, So when N360v4 is released it will be using the same sort of technology as NIS /NAV 2010 for it's Malware etc. detection.
I need to run the norton recovery tool to get rid of a virus I have. The problem is that my netbook doesn't have a cd-rom drive and that I have to run the tool off of a USB instead. I downloaded the ISO file, but I can't figure out how to run it off of my USB. I tried UNetbootin, but it doesn't seem to work.
Is there a command or preferably a utility that will allow me to boot the recovery tool from a USB stick? And if so, how do I do it?
Finally, to the good people at Norton: Given the popularity of netbooks, this is really something you folks should be thinking about.