I recently bought a Netgear R6300 router and have plugged my printer into its' usb port to use across the network. The Netgear program used to detect the printer is getting blocked on my mifes Microsoft Vista laptop. I run the program and it won't detect the printer. As soon as I disable smart firewall the printer can be detected.
Everything works OK on both mine and my sons laptops. I've copied all the settings for the netgear program I can find in Norton on my laptop to my wifes Norton, but it's not made a difference.
So how can I stop NIS smart firewall from blocking her laptop detecting the printer. The Netgear program is called control centre.exe
Check the Norton Network Security Map and make sure that the printer is shown as a network device and that the trust level for the network is "Shared."
It is odd that msiexec.exe would be involved, as that is just the installer for the software. Have you checked the system requirements to make sure the program is compatible with the operating system you are installing on?
Also, open the Norton Firewall Program Control panel and see if the printer control center program is listed. If it is, highlight the entry and remove it. When you next try to connect with the printer, the firewall will create new rules for the program and things might get working again. If the printer program is not listed in Program Control, then the issue is something other than a firewall problem.
Does the PC see other devices on the network - everything except the printer? You might want to purge the Network Security Map and let Norton reestablish the devices on the network. Read the full introductory instructions, as well as the specific purge steps here:
The user manual states that some firewalls need to be disabled in order to print. But before admitting defeat, check a couple of things first: Make sure the Control Center utility is running in Task Manager. Also change the access permission in Norton Firewall Program Control from "Auto" to "Allow."
I recently bought a Netgear R6300 router and have plugged my printer into its' usb port to use across the network. The Netgear program used to detect the printer is getting blocked on my mifes Microsoft Vista laptop. I run the program and it won't detect the printer. As soon as I disable smart firewall the printer can be detected.
Everything works OK on both mine and my sons laptops. I've copied all the settings for the netgear program I can find in Norton on my laptop to my wifes Norton, but it's not made a difference.
So how can I stop NIS smart firewall from blocking her laptop detecting the printer. The Netgear program is called control centre.exe