How do I tag a solved msg back to unsolved? 360 issues continue

:smileysad:My move to 21.1.17 after having issues with 21.1.0.18 did not work.  I tagged my post as solved but it isn't.  I have updated my issues and I have not received a response.

 

Are you just tired of me? Or is the fact it is tagged as Solved close the post in general. 

 

Thanks