I have several problems - am uncomfortable to post them in a public forum and prefer to discuss with somone. How do I do what seems to be the impossible in this cyber world?????
You can go here and click the "chat" button to contact a Symantec rep.
http://us.norton.com/support/contact/contact.jsp?pvid=cs
Your also welcome to send me a private message, if it's something I can't help you with I may be able to find someone who can. Private messages are sent by clicking on a users name and then clicking where it says to send a private message.
Best of luck
Dave