How do I turn Norton off to reinstall it?

Norton 360 for Mac
1

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract: turn Norton off

Detailed description: I’m trying to get Norton VPN to work on my MacBook Pro. When I click on the VPN, nothing happens. Can I turn Norton off, uninstall it and reinstall it? I haven’t been able to turn it off, so I can’t uninstall it. Thanks.

Product & version number: Norton 360

OS details: Mac, first iOS 14, now iOS 15

What is the error message you are seeing? no message

If you have any supporting screenshots, please add them:

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Hello Mary. One of these article should get you the results you are needing: *Norton cannot stopped since it is a protected running process so the suggestions below are the best way to handle this situation.

This article with the removal tool will remove all folders that are present for Norton. This will allow for a clean reinstallation after removal and a system reboot.

SA

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Thanks for the articles. I’ve tried dragging Norton to the trash, but it doesn’t work on my MacBook Pro.