How to check if my SSN is monitored

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract: I tried to check in the app and website but I do not see if my SSN is being monitored - is the app able to monitor SSN in the dark web? If so how can I check this is configured for my account?

Detailed description:

Product & version number:

OS details:

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

Hello @Syrax
Norton 360?
Norton 360 with LifeLock?
LifeLock by Norton?

~ are you United States?

Norton 360 Dark Web Monitoring ~ my understanding: social security number is not monitored

Caveat: I’m Norton user. I’m not Norton.

Norton 360 with life lock.

How do I know they are monitoring my SSN? I see no reference to it in the app

Hello @Syrax

Norton 360 with LifeLock plan ~ my understanding: when you set up Identity Theft Protection - you’re asked for personal/sensitive information.

What Norton 360 with LifeLock plan?
Are you United States?

Caveat: I’m Norton user. I’m not Norton.

Are you using the Lifelock Identity app on your mobile device? If so, what I see on my iPhone is from the main screen, tap on the Personal Information pillar. That will bring up a list of what items can be monitored and a notation of whether or not they are being monitored.

In my case, as I do not have a Lifelock subscription, there is no mention of SSN. There are 11 items that can be monitored.

Hello @peterweb , @Syrax
Um, is LifeLock Identity by Norton app free? Or, activated with Norton 360 subscription?
Looks like Norton 360 Dark Web Monitoring for mobile device. My android install reports same as my Norton account…two categories monitored Email Address and Address / 10 categories.


This is LifeLock but I do not see SSN - is it “privacy monitor” subscription that is needed ?

Yeah this is exactly what I see - how come no SSN on here?

Hello @Syrax , @peterweb
referring to screenshots [here]

Well, for me. I do not have Norton 360 with LifeLock.
Norton 360 Dark Web Monitoring ~ my understanding: social security number is not monitored.
~ and fwiw…earlier today. Norton support confirmed my understanding.

Well, for me. Norton 360 Privacy Monitor reports same on mobile as on PC.

So, what’s LifeLock Identity app on mobile for?