About a month ago I had repeated infections of W32silly.fdc and Trojan.gen over the course of a couple of days, despite running Norton and a couple of other anti-virus scans.
I determined part of the problem was the virus had infected my removeable drive that I use for backups. I unplugged the USB drive and also disabled System Restore, and finally got my machine clean.
How do I clear virus on the removeable drive with out it ping-ponging the virus back to my main drive? It's a Western Digital Book drive with a USB connector.
if the removable drive has many back ups,and is near full,it will take you a VERY long time to scan everything on it.
İf you have the time and don't mind the effort,you can do the following:
1.Disconnect from the internet,
2.Connect the drive to your pc,and scan with your Norton product,(to my mind NİS 2011 is the best and most effective),
3.Scan with Malwarebytes,(make sure to Update it first)
4.Download Dr Web Curelt to your desktop and double click on the exe.You will be asked if you want the scan to be launched in the 'Enhanced Protection Mode' or not.This mode is for emergency use only,if your system is riddled with malware so choose what you wish.
I'm using Norton Security Suite 3.8.0.41, provided by Comcast.
Regarding the backup drive -- after it got infected, I backed everything up to a new USB drive.
I don't need anything on the infected drive so I could easily delete everything on it. I'm mostly concerned about re-infecting my hard drive if I connected it to my machine again.
Would that make a difference in any of the instructions suggested?
Also, I've disabled system restore. Should I re-enable it?
Some malware creators have made removing malware harder by blocking the sites of popular virus removal programs like Symantec and Malwarebytes. Therefore, using an alternative source can prevent the program from being blocked. Therefore, if you cannot download from the orginal source, these alternative sources.
Please make sure to download the correct program. There are MANY ads on the site so make sure you are downloading MALWAREBYTES' ANTIMALWARE and not some other program/s.
After you have downloaded the program, right click the exe file and select run as admin. Follow all prompts to install the software. After instalation, run an update of the program and perform a FULL scan of your computer. When scanning is finished, a message box will appear. Click on ok to continue on with the malware removal. Make sure that all detected threats are have a checkmark in from of them and click on Remove Selected.
Note: The infections found may be different than what is shown in the image.
When removing the files, Malwarebytes' may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. When Malwarebytes' has finished removing the malware, it will open the scan log and display it in Notepad. Copy and paste all contents of the notepad into your next post. After that close the notepad.
Note: Many of the above steps are adapted from Floplot's instructions regarding using Malwarebytes' AntiMalware.
ok if you don't need the data on the affected external drive,then simply delete and reformate the drive.
That will kill any malware on it.
So after that's done,follow the steps i outlined to clean out any malware from your pc.
After you're done,reboot,then reenable system restore and create a new restore point.
After your pc is cleaned,then you can reconnect the now clean external drive to your pc again.
You also mention that AFTER the infection,you backed up everything to a new USB,well then that means that the new usb is infected as well,so that needs to be cleaned as well,with the above mentioned programs.
Please note:after you are done and have a clean system,let us know and i'll be happy to give you some advice that may make it more difficult ,having to face the same problem again.
There are programs that will run and tell you when to plug in the Flash Drives or other USB drives and clean remove the Autorun ability, also when using program to scan drives quite a lot of the time you will have to select the drive(s) that need to be scanned as they are not selected as default, only the main drive is.
"simply delete and reformate the drive. That will kill any malware on it."
Think again, I have come across Malware that will survive a reformat as others have on the web in the past also, even on this forum.
'DEAR QUADS 'simply delete and reformate the drive. That will kill any malware on it." When i made that comment,i was thinking speciffically of the W32silly,fdc and the trojan.gen that the author of the post mentioned.
As much as i'm aware the above mentioned threats, are not that difficult to remove and i made that comment with that in mind.so my appologies for not making that clear in my post.
İ wish to point out to you,and remind you that BEİNG POLİTE to others here on this forum,is a REQUİREMENT of the community standarts.
