HOW TO DISABLE nORTON

I have tried disabling fire wall and auto protect. Can not update accounting software. 

 

Are you seeing Data Protector block?

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Disable Auto-Protect does not turn off Data Protector. 
Disable Smart Firewall does not turn off Data Protector. 

FAQ: Norton Data Protector
https://support.norton.com/sp/en/us/home/current/solutions/v132149446