How to Disable Optimization for External HDD in Comcast Norton Security Suite?

Norton Security | Norton Internet Security
1

I have an external USB HDD which is used by Carbonite Mirror Image for my complete system backup.  It is not formatted as a normal Windows drive, andonly has a few boot files visible to Windows8 when you explore the drive contents.  I have a continual warning message in NSS that the drive is not optimised, but running optimization does nothing.  It just sits there for hours and never advances or finishes.  I'm assuming NSS cannot optimise this drive due to the special formatting used for the backup image.  Is there anyway to set NSS to ignore just this drive?  I still want it to periodically optimise my internal HDD and another external HDD I use for multimedia file storage.

2

Hi jhduckw, and welcome. Our Guru yank is our resident Comcast expert, and I'd suggest looking out for a post from him in regards to advice.

 

Other NSS users may also be able to help, regarding your optimising issue.

3

Hi jhduckw,

 

Interesting question and I do not have a firm answer. 

 

There is a setting within Task Scheduling that permits you to tun off network drive scans - this only applies to the Full System Scans.

 

Also there is a setting under Task Scheduling which permits you to turn off the Disk Optimization as part of the automatic full system scan.

 

Sorry for the lack of info - you can try the suggestions and see if they help - and if not is it possible to disconnect the HDD whenever your run Disk Optimization.

4

Thanks yank.  I suspected as much - I hunted pretty deep in the settings and FAQs.  I can't really unplug the HDD since Carbonite is a passive automatic back up (it runs automatically in the background).  I suppose I could go with running manual optimisations, not automatic and just unplg the HDD then.  But that kind of defeats the purpose of this NSS feature - I could easily do it manually with the Win8 defrag tool.  I guess leave auto-optimisation on and I'll just have to live with the little orange "!" always being present on the NS icon.  My only worry is by ignoring it all the time, I may miss somthing else that's not running right.

 

Thanks again!

 

-- JHDuckw

5

It really uses the windows defrag.  You can disable the "optimization" in 360 and schedule the Windows defrag to just do the C drive.

 

http://helpdeskgeek.com/windows-8/what-happened-to-disk-defragmenter-in-windows-8/

 

Dave

6

Thanks Dave - I think that's the soution at this point.

 

 - JHDuckw