EVERY SOFTWARE HAS ADV AND DIS ADV - WE NEED TO UNDERSTAND THAT
IF THERE IS A PROBLEM WITH LIVEUPDATE
STEP 1:CHECK FOR SYSYTEM DATE AND TIME -AT THE BOTTOM RIGHT OF THE SCREEN
-CHANGE TO TODAYS DATE
-RUN LIVEUPDATE,RESTART THE COMPUTER AND RUN LIVEUPDATE
STILL IF THE ISSUE PERSIST
DOWNLOAD INTELLIGENT UPDATER FROM THE LINK
13TH TOOL IS INTELLIGENT UPDATER,RUN THE TOOL,RESTART THE COMPUTER,RAN THE LIVEUPDATE
ISSUE WILL BE FIXED
2)
IF THERES IS A PROBLEM WITH ERROR MESSAGE 3039,1
GENERALLY THIS PROBLEM WILL HAPPEN - IF THERE IS A SECURITY ISSUE
OPEN NORTON 360,2010 - CLICK SETTINGS
-TURN ON SONAR PROTECTION,EARLY LOAD
-RUN LIVEUPDATE,RUN FULL SYSTEM SCAN
-RESTART THE COMPUTER AND CHECK
IF THE ISSUE PERSIST, PLEASE CONTACT NORTON
3)
IF THERE IS A PROBLEM WITH ERROR MESSAGE 8504,4
GENERALLY THIS PROBLEM ARISE - IF THERE IS A CONFLICT WITH OTHER APPLICATION OR NORTON FILE IS NOT PROPERLY INSTALLED
TRY TO OPEN THE PRODUCT - NO GO
DOWNLOAD NORTON REMOVAL TOOL - WWW.SYMANTEC.COM/NRT
RUN NORTON REMOVAL TOOL ,RESTART THE COMPUTER,AGAIN RUN NORTON REMOVAL TOOL,RESTART THE COMPUTER
REINSTALL NORTON WITH CD OR DOWNLOAD NORTON TRIAIL FROM NORTON WEBSITE AND ACTIVATE THE NORTON USING THE PRODUCT KEY YOU HAVE
ISSUE WILL BE FIXED
IF ISSUE PERSIST AFTER THIS , PLEASE CONTACT NORTON
4)
IF THERE IS A MESSAGE "OLDER NORTON PRODUCT IS REMOVED,PLEASE RESTART THE COMPUTER
IT YOU GET THE SAME MESSAGE AFTER RESTARTING THE NORTON
DOWNLOAD AND RUN NORTON REMOVAL TOOL
RESTART THE COMPUTER AND INSTALL NORTON
NOTE:
TO FIX ALL ISSUE
-CHECK THE SYSTEM DATE,CHECK WHEATHER YOU ARE ABLE TO ACCESS SECURE WEBSITE
-RAN LIVEUPDATE AND FULL SYSTEM SCAN
- RESTART THE COMPUTER AND CHECK IT OUT
IF THERE IS A PROBLEM WITH BACKUP AND RESTORE
GENERALLY ITS BECAUSE OF INTERNET CONNECTION SPEED AS WELL NUMBER OF FILES YOU TRY TO RESTORE AT SAME TIME
WITH REGARDS
CUSTOMER DELIGHT
<<Edit: Subject edited to better reflect the message and fixed some posting errors>>