Norton has been trying my patience. Not being able to schedule specific times for my backup has made me NOT USE backup.
NOW I have these nasty blue boxes on my icons and pictures and files!!
BEFORE I could turn this off when NORTON decided to turn it on every damn “upgrade”.
Now I can’t turn it off. Norton has become a joke.
If you can’t do an upgrade without causing problems how can I be comfortable depending on you to protect me from virus’s etc!!!
Fix this!!!
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Note: as far as I’m aware ~
- Norton is planning to introduce user settings to control display of overlay icons for backed up files, and the fix will be available …~ “coming soon”
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This is NOT the first time.
@Clyde_Rose We understand this isn’t the first time, please keep in mind we Gurus are not Norton employees. We do not have access to time lines for fixes, nor their releases. We also, cannot dictate what Norton will or will not chose to correct. We DO, point Norton to threads like this one for action. We are also Norton customers the same as you, dealing with the same issues as everyone else is. We ARE, trying to help at the highest level we are capable. Guru bjm escalated the first post in this thread, please look at the link at the bottom of that post. 
SA
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I don’t see a link at the bottom of bjm post.
Please explain this to me. The icon says “copy a link to this post to clipboard”. I initially assumed this would show me other links relating to this issue.
the link refers to a hidden board -
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- How to remove backup icons on shortcuts
- Remove green norton backup icons
- Overlays on download icons
- Paramètres de Sauvegarde
- Grey square with slash on all file
=================================================
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SoulAsylum is correct here. Both BJM and SoulAsylum have been extremely helpful in other Norton threads. They have escalated issues and slowly things are turning around. Think of these two as your “connection” to the club. I understand your patience as I have also expressed a lack of patience, but none of it should go toward these two. I for one thank the both you for the help.
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I’m not unhappy with them. I am unhappy with the same “resetting operational parameters” of my Norton installation for no reason. And then eliminating the access to correct the settings that Norton changed. It is VERY strange. How can I feel comfortable with them protecting my devices from viruses if they can’t do an upgrade without making things worse??
Le problème est assez simple à expliquer :
1°) Jusqu’à la version précédente de Norton 360 nous n’étions pas obligés de subir les icônes de Windows annotées en bas à gauche de petits carrés le plus souvent verts et comportant des signes différents selon l’état de sauvegarde de chaque fichier. Par exemple un “V” en blanc signifie que le fichier est sauvegardé dans le cloud de NORTON.
2)°Depuis la version “25.3.9983.1516” de Norton 360, ces petits carrés verts sont systématiques, et c’est impossible de les déprogrammer.
3°) Ce que nous voulons, c’est de pouvoir modifier le paramètre : (Icônes AVEC ou SANS ces petits carrés verts ; ce qui ne change en rien le travail de sauvegarde des fichiers dans le “cloud” de Norton 360. Le visuel des fichiers serait plus clair.
4°) Auparavant, dans les paramètres de sauvegarde cette modification était possible à partir du paramètre “Superposition d’état de la sauvegarde” que l’on pouvait activer ou désactiver comme on voulait.
Nous voudrions que ce paramètre soit de nouveau accessible par chaque utilisateur du “Cloud de Norton” .
J’espère être clair dans ma demande
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Well said!! AND it would be nice to be able to schedule the backup times the way it used to be! These “improvements” ARE NOT IMPROVEMENTS!!