A few days ago a customer of ours randomly told us our website was blocked by a big red warning from Norton.
At the time I could visit https://safeweb.norton.com/ and see that Norton claimed there was some danger with our site.
Since then I created an account, requested a review and now our website has a green OK.
I didn't do anything on our website mainly because I couldn't find any actionable info from the norton reports.
Is there any way to find out from Norton.
- Why the site was blocked, details, what url was infected, what type of virus was found, timestamp.
- How long this big red warning from norton has showed up to random visitors without us knowing.
- What would have happened if I didn't request a review?, would our site have been blacklisted forever?
- How often do Norton review previous (false) positives?