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Issue abstract :Norton Utilities Ultimate deletes my saved Windows scanner profiles whenever I run Auto Clean.
Detailed description: Using the “Windows Fax and Scan” app that comes with Windows 11, it allows you to save profiles for various type of scans–color docs, flatbed scans, document feeder scans, etc. These are saved in C:%USERPROFILE%\AppData\Local\Microsoft\UserScanProfiles as HTML files that begin with “SCANPROFILE”. If you have multiple saved profiles, they get saved with a number after the name, e.g. “SCANPROFILE(1).HTML”. Unfortunately, these get deleted by Norton Utilities Ultimate as part of the cleanup process, and I have not found a setting in NUU by which to exclude them. Please assist!
Product & version number: Norton Utilities Ultimate version 26.1, Build 18342
OS details: Windows 11 Pro 25H2, build 26200.7623
What is the error message you are seeing? No error message; NUU just deletes files that I do not want it to delete!
If you have any supporting screenshots, please add them: N/A
Thanks,
Andy