I had a desktop computer that died on me, and I sent it to the recycler. I still have 2 laptops. But my Norton account shows that I have Norton 360 installed on 3 computers. How do I remove the destroyed computer from Norton's count so that I can install it when I get a new desktop computer?
Hi,
If you contact Customer Support they should be able to help you with this. Live Chat is often the quickest. You can reach them at www.norton.com/chat.
Dave
you can also log in to your norton account and remove the dead pc and reclaim that install for your new machine.
Go here:
Sign in with your Norton account, then click the Tab "My Account".
Find your current license and then click the trash can icon next to the dead system.
Dave