How to restore Norton backup file in folder N360_backup

Norton Security | Norton Internet Security
1

Hi all

I use backup online and back up on my hard disk, but when i restore, Norton can't see the forder N360_backup on hard disk, and how i restore it?

 

thanks

2

Hi

This is folder N360_backup on my hard disk.

 

And i try all step in #2

 

 

Norton can't see this folder.

 

How can i restore all backup on this folder.

 

Thanks.

3

This is strange....

 

Did you do any reinstalls (windows or norton)? Or did you canceled, changed the backup sets an times?

4

Please try the solution from the following Symantec KB:

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100812140013EN&ln=en_US


Yogesh

5

Hi

First time i use backup on hard disk.

Then i use backup online.

And now i use backup on hard disk again because this backup is full. But Norton can't see it  :smileyindifferent:

6

Hello cachep


Is your External Drive connected to the computer while attempting Restore?. Make sure it is connected.


There are 3 ways by which you can Restore your files from the External Hard Drive:


1. Connect the External Drive to your PC. Open the Restore Files UI. Click on View All. It should show the Backup sets from the External drives as well. In case you are not getting them, do refresh the screen once


2. Connect the External Drive to your PC. Open the Drive folder. Double Click ARestore.exe. In the Portable Restore window, Click 'Select Files to Restore'. Choose the Files to Restore, Location and then click on 'Restore Selected. This should Restore your files


3. Connect the External Drive to your PC. Under My Computer -> Norton Backup Drive. There should be a folder named 'Backups on External Hard Drive'. This folder has the backup sets. Right Click on the Backup set and Choose 'Restore'


Please let us know if you still see the problem after trying these


Thanks

Kavitha

7

Hi all

I use backup online and back up on my hard disk, but when i restore, Norton can't see the forder N360_backup on hard disk, and how i restore it?

 

thanks