I am experiencing difficulty with the Norton Online Family website—can't login. Help!

I need to change my settings, but the site is crashing.  I get an error message that tells me my data is safe, but that the server has had an error. Then it bounces me back to the home screen and when I sign in again, the home screen just bounces and bounces and bounces.  I hve tried this on two computers (Mac and PC)—same issue.  What's going on?