I am plagued with popup adds. Browser settings for popups don"t work. Any suggestions?

Currently using Windows 8 with Norton 360. Can't seem to stop popup adds no matter what the browser settings are. It is really frustrating. Is there something I can do?

Welcome to Norton Community, mgarymck!

The problem may be due to couple of reasons.
Can you please tell us your favorite browsers, where you see this ad issue?
That will help us to assist you better.

I was not sure if you got my reply. I use IE, Firefox, and Maxthon browsers. Thanks, MM


mgarymck wrote:

I was not sure if you got my reply. I use IE, Firefox, and Maxthon browsers. Thanks, MM


Hi,

It would appear that you have been infected. The best way to eliminate infections of any kind is to choose one of the free sites listed and work with one of the trained volunteers there to get the job done right the first  time.

http://www.bleepingcomputer.com
http://forums.whatthetech.com/
http://www.geekstogo.com/forum/
http://www.cybertechhelp.com/forums/
These open forums where more than one 'helper' can make recommendations may create rather than solve problems.

Keep us posted