I have a very weird problem. I can browse the internet, I can write email and write to a forum (obviously). But every time I try to download software I get a message saying I'm not connected to the internet. I have also been trying to install Roxio CD Creator but it keeps telling me I'm not connected to the internet. I tried to run Norton Power Eraser but again, I keep getting a message saying that I'm not connected to the internet and to check my connection and firewall. I have Windows 10. Could this be a problem with Norton 360?