My Norton 360 expired a week ago. I bought Norton 360 Multi-device.
I've called on two computers with windows. One works well, but not in another.
Use Norton removal tools. I uninstall and installed the program several times without success.
Also use Norton Power and erase.
The program does not work. Someone can help me?
The problem is on a computer with Windows 8.1.
The desktop has a shortcut Norton 360 Premier, but does not work and it does not open the program
Never the screen displays the message: Security, Identity, Backup, Tuneup, etc.