i can not scan norton antivirus, when i start it scanning commonly infected files and startup files

 

hi im hidayath from india, i have norton antivirus in my laptop which from last 2 days when i try to scan it opens the scan page and started to scan with displaying page (scanning commonly infected areas and startup files) thats all it never moves from that and never scan. 

 

i also scan the full system in a safe mode it moves but it endsup in a early stage. Plz help me to comeout from this problem.