Downloaded Norton 360 onto another laptop. just discovered can only do a smart scan and Norton not mentioned when i go into security in windows . I am using windows 10. Microsoft only allows edge to be used as a browser so have to go vis microsoft store to proceed. I upgraded to 10 appliances and a different name came up I think. I am concerned if I have to uninstall and reinstall it will not longer recognise my key? When I hit Norton Scan I just get Norton Safeweb. On security it just says this is a secure VPN. Any advice please? I wanted to talk to an agent & went onto that page but only got a bot that is not programmed to deal with these issues. Any advice on contacting an agent successfully would also be welcomed I am in the UK.
[Edit: Calrified the subject]