I cannot start my backup, and cannot locate "Manage Backup Sets"

[Margaret_Clendenin]

I am trying to run a Norton backup, but when I click on it, I get no response. I cannot locate “Manage Backup Sets” which is recommended.

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[bjm]

@Margaret_Clendenin

I am trying to run a Norton backup, but when I click on it, I get no response. I cannot locate “Manage Backup Sets” which is recommended.

Please run Norton LiveUpdate and Restart (not Shut down) machine.
Please post progress.

Product & version number:
OS details:

[bjm]

[peterweb]

If you have not already set up your backup set, you need to be logged into a Windows Admin account to be able to access the ‘Manage Backup Sets’ feature.