I went to the advanced tab and saw that Intrusion Prevention and Browser Protection were not turned on after getting the message that my computer was at risk. I clicked on both of these to turn on, but after closing the window and attempting to fix the issue I went back to the advanced settings and saw that both were still turned off. How do I get these set to the on position so they stay on???????
Please post full message text.
- Please run Norton LiveUpdate and Restart (not Shut down) machine.
- Please confirm Windows Fast Startup is off. W10 [here] W11 [here]
R U in Windows Admin user account?
Users need Windows Admin user account to change Norton settings.
Standard user accounts; Norton settings may appear disabled (grayed out).
Norton settings can also be greyed out after Norton detects and repairs a threat on your computer which requires a restart.
Please review:
Message: "You Are At Risk" > "At Risk" problems on Windows
https://support.norton.com/sp/en/us/home/current/solutions/v119294825
Message: "You are at risk. Your PC needs to be scanned for viruses and spyware"
https://support.norton.com/sp/en/us/home/current/solutions/v107431887
Message: "At Risk: Your browser is not protected from intrusion attempts"
https://support.norton.com/sp/en/uk/home/current/solutions/v80554970
Fix common issues if Norton Fix Now fails
https://support.norton.com/sp/en/us/home/current/solutions/v48063189
Please post back progress.
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