I can't download the Norton Removal Tool

Norton Security | Norton Internet Security
1

Does anybody know how I can get the Norton Removal Tool? Evertime I try to download it, it only downloads about have way and then stops. It is only a 847 KB file but it stops downloading between 400 KB and 600 KB and I have tried many, many times. How can I get this file?

ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
Size: 847 KB     Last Modified: 9/14/2012 12:00:00: AM

 

2
B_Trevathan wrote:

Does anybody know how I can get the Norton Removal Tool? Evertime I try to download it, it only downloads about have way and then stops. It is only a 847 KB file but it stops downloading between 400 KB and 600 KB and I have tried many, many times. How can I get this file?

ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
Size: 847 KB     Last Modified: 9/14/2012 12:00:00: AM

 

Not what you want to hear - but I just downloaded and saved the the NRT using the link you provided.

 

This is the link I normally reference:

https://support.norton.com/sp/en/us/norton-internet-security/20.2.0.19/solutions/kb20080710133834EN_EndUserProfile_en_us?actstat=activated&ispid=&layout=Retail&ncoap=1&partner=&product=Norton+Internet+Security&pvid=f-core-cur&sitename=&src=nrnr&substatus=current&version=20.2.0.19

 

 

3

Try this link Symantec Norton Removal Tool.

 

Please let us know how you get on or if you have any queries ....

4

No luck it got to 436 KB of 847 KB and then stopped.

Can someone attach it here and let me download from here?

 

5
yank wrote:
Not what you want to hear - but I just downloaded and saved the the NRT using the link you provided.

 

This is the link I normally reference:

https://support.norton.com/sp/en/us/norton-internet-security/20.2.0.19/solutions/kb20080710133834EN_EndUserProfile_en_us?actstat=activated&ispid=&layout=Retail&ncoap=1&partner=&product=Norton+Internet+Security&pvid=f-core-cur&sitename=&src=nrnr&substatus=current&version=20.2.0.19

 

 



Is the downloaded file 847 KB in size because it downloads it to my computer but it will only be between 400 and 600 KB?

 

6

For me it's 846KB

Both links are working fine here, I can also right click on it and check the security certificate to see it is a valid complete file.

 

Dave

7
DaveH wrote:

For me it's 846KB

Both links are working fine here, I can also right click on it and check the security certificate to see it is a valid complete file.

 

Dave

I'm sorry I said 847 KB but I meant 846 KB.

 

It must be a problem somewhere between me and it, it stops downloading between 400 and 600 KB for me.

 

Can you attach it here and let me download from here?

 

 

8

NO, they don't want it attached here because they wouldn't want people to download an old version later.

 

Give me a minute and I'll send you a PM.  Check the envelope icon on the top right of the page in a minute

Dave

9

I just sent you a PM with a link.

Right click on the file and select "download".

 

I compressed it as a Zip file so it will be easy to tell if you got the whole thing, if it extracts it will be complete.

 

Dave

10
DaveH wrote:

I just sent you a PM with a link.

Right click on the file and select "download".

 

I compressed it as a Zip file so it will be easy to tell if you got the whole thing, if it extracts it will be complete.

 

Dave

Thank you, thats got it.

 

Norton Removal Tool
Version: 20.0.0.21
Size: 846 KB

 

 

 

11

I'm glad it worked.

Obviously your having some problem downloading.  Hopefully using the removal tool and reinstalling your product will fix it.

You will be able to use your first link as a test because it is working fine for me.

 

Best of luck,

Dave