I can't forget or dismiss a wifi network Norton 360 has identified as suspicious

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My wifi keeps disconnecting and reconnecting. When I check my wifi networks, there is one named exactly as mine with -guest appended to it that Norton 360 has identified as suspicious. It also has a strong signal. I have tried ‘forgetting’ and dismissing it but it always reappears. Is someone piggybacking off of my wifi?

What is the error message you are seeing?

Alliance-Guest-guest identified by Norton 360 as Suspicious

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You may be seeing this message because there is no password set up for the guest network in your router. Check your router Settings and set a password for the Guest account so no one can connect to your router without your giving them the password.

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Ok. Thanks