this evening has not been good qnd my experience with norton has left me with shakes and a racing heart (i kid you not), im so frustrated. all i wanted to do was to de activate my anti virus on norton internet secruity. however its asking for a password. not sure what it was but each one i tried, wqs incorrect. at no point does it let u change password. for that i managed to go onto norton account on the internet. however this doesnt help me b/cos when i try to log in with the new password it still tells me incorrect. then i tried customer service but got nathan who is cleary just an android. ask jeeves is smarter by far. i tired to explain the problem but nathan didnt understand. there is no phone number unless you wish to pay £69.99 for tech support. my subscription runs out in 24 days and then im going elsewhere ive been a loyal norton customer but this is rdiculous, i cant access my own computer. thr only reason i wanted to turn of the anti virus was do i could run a software programme designed to get rid of ther virus norton somehow missed!! if the norton anti virus is on it affects the software trying to get rid of the virus.
please can someone help. :0(