I didn't received my refund, Im waiting more than 2 months

I didn't received my refund, Im waiting more than 2 months. Talked to 8 support agents. Still no solution.

Following are the information I received through a mail.

RMA Number: [Removed]

Amount Refunded: USD 65.00

Name: K. Vithanawasam

Order Date: January 18, 2022

[Edit: Removed personally identifiable information to conform with the Participation Guidelines and Terms of Service]