I forgot the pass of my norton configuration

Hi, I´m a brazilian guy who need help !

First, sorry by my poor english.

I downloaded, and installed the Norton Antivirus, the lastest edition, but in 14 days I forgot the password to access the configuration tab from the product.

Now I can´t reset this password, I try to use my password for the account but it dosen´t work.

 

Please somebody can help me ?

Thanks, I undestand english, spanish and portuguese, so write in any of these languages a solution to me and my problem !

I attach to this post a prnt screen from my forgotten password. The ask is how i reset/configure this secction to redefine a new/non password ?