I have a problem whit norton family, i'm from Perú...

Good morning, I'm from Peru and I have installed Norton Online Family on my computer and for a month I have problems to surf the internet. When I have the Norton Online Family installed, the navigation is very slow and sometimes unresponsive pages. However, when I uninstall the program, everything returns to normal, faster browsing and smooth.

My question is, The Norton Online Family works well in Peru, because I've read that in some countries does not work, but which are not.

Thank you.