I have a question on Norton studio

Archive
1

I've had this version of Norton Studio for about nine months.  I've always been able to manually do a quick scan or a full scan.  But recently I have no clue what happen to the icons to make this happen.  Did Norton change something? 

Last night I did an uninstall and reinstall and was able to perform these tasks.  I thought everything was good.  But this morning I went into Norton thinking I would do a full scan but again I don't see any options for this.  I'd like to know if anyone can tell me what is going on.  Should I be concerned that my computer is infected and a virus is compromising my Norton's software?

Thanks for any help.

Richard

2

Hi Richard:

well, disabling the "Fast Startup" would do the trick - time-saving: just type POWER in the search box > choose Power Options from the search results.

Plz try and let us know...:)

PS: Bit weird as...

Uniquely designed and optimized for Windows 8, Norton Studio allows users to view, manage and explore Norton products, on various PCs and devices, from a central location.

 

3

Hi SPP

Thanks for the reply. No I'm using Windows 10.

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Hi Richard:

Are you using Windows 8? If so, plz try disabling Fast Startup(@ Control Panel –> Power Options –> System Settings) > restart your Win8 -> re-check your Norton Studio.

For more info, you may Chat with Norton Support.

Please post back if this or any other comment solves your problem. THX...