I was surfing facebook last night and all the sudden a fake antivirus thing pops up. This happens all the time so I thought it was no biggie and that Norton would handle it. Norton did nothing. Then I got a message from Windows UAC asking me to cancel or allow access to something, I canceled and then a message came up that said 'Nmyvk.exe has stopped working, Windows is attempting to find a solution". So the fake antivirus crashed after windows blocked access. (I clicked cancel before reading out of shock *facepalm*). So I continued surfing, but whenever I tried to load a webpage the page flashed grey and then the "Internet Explorer cannot display this webpage" page comes up. Windows still says I have internet access but I cannot access any web pages. (Live update can no longer connect either.)
I go looking through the security history to find that a program called 'ixvevvotssd.exe' and 'kquw' has made changes to my system and network. THANKS NORTON for not telling me. I go to look at what changes its made and...THANKS NORTON for not showing the end of the file path that has been modified. Norton will not show the entire path of the file that's been modified. Also I find that 'ixvevvotssd.exe' has created a Norton Firewall rule that allows Nmyvk(remember this guy?)TCP 54387 out and TCP 5555 in for that program...THANKS NORTON.
What I did:
-Moved ixvevvotssd.exe (was in C:/users/<my account>/appdata/nkedbjojj/ixvevvotssd.exe) and kquw.exe (I forgot where this was) to my desktop and scanned them. Norton did not detect any viruses...THANKS NORTON.
-Blocked firewall acesses for Nmyvk.
-Full system scan with no results...THANKS NORTON.
(I can't find anymore changes)
What I have:
-The two .exe files that caused the whole mess on me desktop.
- Windows Event Viewer log files that show the info on when Nmyvk crashed after I cancel its UAC notification.
Persisting Problem
-I rubben nortons nose in a virus and it still doesn't detect the virus.
-Live Update doesn't connect.
-Internet Explorer 8 flashes grey and then gives a "Internet Explorer cannot display this webpage" page despite windows saying there is internet access.
I would give you screenshots, files, etc. but the virus is keeping my desktop computer from accessing the web.
Windows 7 Prefessional x64
Norton 360 Premier Edition
Internet Explorer 8