I have an issue with the VPN shutting off on its own

I have a issue with the VPN  shutting off on its own. I notice it  If i go to sign into example Amazon, and it lts me sign in without authentication. I click on Norton and it is shut off again. I know evertime I reboot it shuts off and does not retain, but it also must do it  sometimes during sleep mode.

[Edit: Moved to its own thread and clarified subject]