I have been blocked from logging onto Facebook account unless I download their Malware scanning software ESET. I have so far refused to download this program and have 360 and no malware found with repeated up to date scans. I was able to briefly scan my FB page with 360-found nothing- before being blocked again and the 360 was automatically deactivated from watching my FB page.
Any ideas please??
And now, it seems as if at least the Kaspersky "cleaner" may actually have been a plant from, well.. Read this.
http://www.thegatewaypundit.com/2017/11/wikileaks-drops-vault-8-cia-wrote-code-impersonate-russian-anti-virus-giant/
Exactly right, Richard 2017!
On my main computer I will NOT UNDER ANY CIRCUMSTANCES allow Facebook to do that silly scan! So I have access to one account, but the other 2 are blocked! Yet on this supposedly infected computer I was able to open another Facebook account (with a different e-mail).
If there was such an option, I would gladly share the results of my Norton Scan with Facebook. But there isn't: you either let them scan you,or you are locked out!
peterweb:Peterweb Guru - do you understand the problem? We are talking about undermining the Trust to Noton products.
I do understand what you are saying. But what would you want a Norton employee to say? All they can say is "that it is a bug with the handling of Facebook accounts. Norton is not involved and neither are all the other AV manufacturers."
Here is on example of a McAfee user with the same FB issue. Searching will find other examples of other AV users with the same FB problem.
It should be of concern to Norton, not only that, but they could do something, just like my website provider Weebly did, which has millions of users : a few years ago Facebook blocked all of Weebly accounts from sharing any of their content, claiming there are websites on Weebly that are infected ! Weebly very quickly reacted to this and within NO TIME Facebook access was restored!
Peterweb Guru - do you understand the problem? We are talking about undermining the Trust to Noton products.
I do understand what you are saying. But what would you want a Norton employee to say? All they can say is "that it is a bug with the handling of Facebook accounts. Norton is not involved and neither are all the other AV manufacturers."
Here is on example of a McAfee user with the same FB issue. Searching will find other examples of other AV users with the same FB problem.
Re: I have been blocked from logging onto Facebook as it claims that I have malware and must add a ESET program to scan all my files
...do ESET users see [add a ESET program to scan all my files] message?
I have Norton 360 for many years. It works fine. Now Facebook falcely accuses Norton that it does not do its job well. Company like FB pretends to know better. OK. It is needed to let Norton Community know, that somebody is "better" than Norton. We pay high price for our protection and Norton works fine for us. This FB forced "scan" can open back door for FB to install on our systems who know what. To copy all our files and secrets. To hijack our computers right before our eyes.
As a Norton user I expect some official reaction from Norton to let Us know what is going on?
Peterweb Guru - do you understand the problem? We are talking about undermining the Trust to Noton products.
Have nice day
What is interesting is that people are still posting in a Norton forum for a problem that has nothing to do with Norton or any other AV company.
This is an issue with Facebook falsely identifying their accounts as being compromised.
It is no longer interesting- again our 2 main laptops cannot access her Facebook account and my account I can log in easy. She is now all the time on her third "emergency" old laptop. It is again since 31 October 2017.
Interesting- my wife just logged in with no problem. She was using different laptop til now, and now she just gave try. It kicked in. Lets hope it was just a glitch. Who knows. Lets hope it will stay like this all the time.
Interesting this thread is still going! Anyway I was free for five minutes this morning and noticed another blogger speaking about this (dont know if they have posted here under another guise). There is a couple of workarounds mentioned so thought I would add it here for others to read and add to the list of information to what could be going on:
http://jackyan.com/blog/2016/01/if-facebook-says-you-have-malware-do-not-download-their-program-heres-a-way-around-it/
Now who could argue with that? There is nothing more to say, swamper777 laid it all out in his contributions on this tread.
swamper777:Ottorapp: It's nice to see/read that another person here understands the issue. :) <-- wry grin
As for the rest of you who are attempting to help by recommending we just go ahead and run Facebook's scan, please stop. That is NOT an acceptable solution.
Ottorapp, you and I have both deduced that the issue has absolutely NOTHING to do with an individual's computer. You tried it on multiple computers with the same predictable results, as did I.
Clearly, the issue resides in one's Facebook login.
Therefore, I recommend, again, that someone find an old or cheap computer upon which they can can run Facebook's precious scanning software, regain access to their account, then reformat that old computer and put it back to good use with a clean install of its operating system.
Symantec/Norton, however, should STILL weigh in on this issue (other than merely and disingenuously denying any culpability) because Facebook's claim continues to insinuate a failure on the part of Norton AV/Norton Security.
In the meantime, I recommend everyone affected by this issue report it to their Congressman. This may very well be collusion between Facebook and an agency of the federal government designed to gain unauthorized access to our systems in violation of our 4th Amendment rights. Perhaps they thought that by keeping the numbers low people wouldn't notice. Perhaps they thought low numbers might keep it in the "woo-woo" i.e. conspiracy theory status. However, they've not only been caught numerous times in the past doing this, they've been busted at it a fair number of times, too.
Before you criticize, please realize this link is NOT to some CT site: http://teachersinstitute.yale.edu/curriculum/units/1983/4/83.04.07.x.html
Take-away from the link: "Both the Federal Communications Act of 1934 and the Omnibus Crime Control and Safe Street Act of 1968 were major pieces of legislation used to control the use of electronic surveillance devices. Title III of the Safe Streets Act allowed wiretapping, bugging etc. under limited conditions and made it a tort to illegally engage in electronic surveillance—allowing the victim to recover damages."
The hard part is proving it.
Now this is what I plan to do with my little old broken down 10" notebook (where I had no important files, so I ran the stupid scan on it). I will install a new RAM and OS on it and keep it just for Facebook, and nothing else.
It won't make a change on my main computer, but I could just quit dealing with Facebook on that one, and make that little notebook my "Facebook" access. One of my profiles does still work on my large computer, and I had used the old broken down notebook to laboriously install my "evil twin" profile as administrator on my business pages.
Ottorapp: It's nice to see/read that another person here understands the issue. :) <-- wry grin
As for the rest of you who are attempting to help by recommending we just go ahead and run Facebook's scan, please stop. That is NOT an acceptable solution.
Ottorapp, you and I have both deduced that the issue has absolutely NOTHING to do with an individual's computer. You tried it on multiple computers with the same predictable results, as did I.
Clearly, the issue resides in one's Facebook login.
Therefore, I recommend, again, that someone find an old or cheap computer upon which they can can run Facebook's precious scanning software, regain access to their account, then reformat that old computer and put it back to good use with a clean install of its operating system.
Symantec/Norton, however, should STILL weigh in on this issue (other than merely and disingenuously denying any culpability) because Facebook's claim continues to insinuate a failure on the part of Norton AV/Norton Security.
In the meantime, I recommend everyone affected by this issue report it to their Congressman. This may very well be collusion between Facebook and an agency of the federal government designed to gain unauthorized access to our systems in violation of our 4th Amendment rights. Perhaps they thought that by keeping the numbers low people wouldn't notice. Perhaps they thought low numbers might keep it in the "woo-woo" i.e. conspiracy theory status. However, they've not only been caught numerous times in the past doing this, they've been busted at it a fair number of times, too.
Before you criticize, please realize this link is NOT to some CT site: http://teachersinstitute.yale.edu/curriculum/units/1983/4/83.04.07.x.html
Take-away from the link: "Both the Federal Communications Act of 1934 and the Omnibus Crime Control and Safe Street Act of 1968 were major pieces of legislation used to control the use of electronic surveillance devices. Title III of the Safe Streets Act allowed wiretapping, bugging etc. under limited conditions and made it a tort to illegally engage in electronic surveillance—allowing the victim to recover damages."
The hard part is proving it.
The only way you can get to those links when you are blocked is if you use a different email account than the one you used before on Facebook, and you open a new account. You can do that on the very same computer those Facebook gnomes claim is infected! I did. I have 3 accounts, 2 of which are blocked.
I have not tried the surface mail you posted. But I hold out little hope that this would do any good. Have you heard of file 13?
https://en.wikipedia.org/wiki/File_13
My experience also! You could line up a whole bank of computers and try to log in, and they will all say the same thing. Even brand new ones with nothing on it except a freshly installed Norton Security and nothing else. I have a old broken down 10" notebook (RAM are dying) that has no sensitive files on it at all, so I did run the scan on it. But no way in hell would I let them scan my main computer. I have 3 alternate profiles. 2 are blocked, one still works (or miraculously worked again after being blocked). My principal profile is accessible to me only on the aforementioned broke down notebook, but I managed to access my business pages and appoint the one profile that still works on my good computer as administrator.
If you have time to check this out - I posted a series of blogs on Steemit, the latest one is this:
https://steemit.com/facebook/@thermoplastic/facebook-rant-nr-5
and it has all the links to the previous entries back to when this stupid circus began - in the first one, I link to the Norton Forum and quote one contributor that is a security expert.
Included in this "rant" is a link to engadget: https://www.engadget.com/2016/01/29/facebook-news-algorithm-spam-false-positives/
because it could well be if you were continuously flagged for spam by some troll that would trigger the Facebook block.
ottorapp: not a solution, lol - if you can't log in, you can't access Facebook support or help - unless you jump through the hoops and LET THEM SPY ON YOUR COMPUTER!
Sorry, I can log in and was not aware Facebook Help is login dependent. I'll presume Facebook, all social media and the www monetizes my activity.
Sorry, for my Facebook seldom use and my lacking Facebook knowledge.
By clicking Create Account, you agree to our Terms and that you have read our Data Policy, including our Cookie Use.
Please contact Facebook, Inc. online or by mail at: Facebook, Inc.,1601 Willow Road, Menlo Park, CA 94025
not a solution, lol - if you can't log in, you can't access Facebook support or help - unless you jump through the hoops and LET THEM SPY ON YOUR COMPUTER!
Richard 2017: Who knows how to bypass this Facebook login problem ?
Who knows how to reproduce "this Facebook login problem"?
If you're having trouble logging in or with your password, you've come to the right place. Please use this form to tell us about the issue you're experiencing.
https://www.facebook.com/help/contact/357439354283890
In an effort to minimize user exposure to threats, Facebook has implemented a "Malware Checkpoint" feature that automatically prompts you to scan your computer when you log into your Facebook account.
https://support.eset.com/kb3626/?viewlocale=en_US
If we think you're infected with malicious software, we may notify you and ask you to scan your computer or mobile device.
Case of my wife. Facebook lock out. "Let's check your device for malicious software ... scanner provided by Facebook and Trend Micro." We have 3 laptops. She's got locked out by Facebook on her machine. On all browsers she's got. Chrome, IE and Firefox. But I can log in FB on her laptop, on my FB account. Two other laptops can access both FB accounts. My and her. No problems. I don't get it: Why FB is using such tactics to get unrestricted access to peoples' computers? It clearly is like asking for ransom , kind of extorsion. I run Norton 360 for years and I do not see any threads. If FB have problem with some infected accounts or computers - they should give free hand to legitimate Security companies like Norton or Kaspersky and more - they scan our computers on regular bases, and surely they can make some plug ins to keep our machines safe, while we are on line. Without scanning her machine, Facebook knows that she's got some malware. Surely they are world champions in computer security- they know it without scanning her machine . Or- maybe they scan our computers secretly, while we log in Facebook. How else they could know about malware in my wife's laptop ( but there is no malware when I log in from her machine ). Anyway: still I am looking for some bypass of the problem, because there is no way I am going give content of her machine to be copied by anybody. Sooner we lose FB accounts than this is gonna happen.
Question is : Who knows how to bypass this Facebook login problem ?
Lets just say this "friend" I mention below is my alter ego (one of 2 that came into existence after Facebook blocks).
I submitted this on a Facebook forum here:
https://www.facebook.com/business/help/community/question/?id=10154634836971470
Yesterday a friend shared a news item to my wall from yahoo news that Fats Domino died. I seen that it got blocked: a message from Facebook shows up on my wall - I click on <not spam>, it comes up, then disappears again! Facebook not only marked it as spam, but also locked his account with the requirement to have Facebook scan his computer for malware. There is no way out: have your computer scanned or have your account suspended.
Running Norton Security, his computer is clean - in fact, any other computer he tries to log in on gets the same message to run a Facebook scan. This is highly suspicious! If you have sensitive data on your computer, bank, investments, credit cards etc, would you let an outside entity scan your computer, while you have a fully reliable Security software installed anyway?
Of course this ties in with my earlier comments on this matter - to defeat the Facebook Trolls, I have 3 accounts, all of which are administrators on my various Business pages.
As a update, my account that got blocked initially is still available to me on my cell phone. I also have a old run down 10" notebook with RAM on it's last gasp that I rarely use and there is nothing very sensitive on that machine, so I ran the scan on it. Thus, I have access to my old account on there also, but still did not have it on my main computer. Here I have to say that account 1 and 2 were blocked initially. So on my main computer I opened without problems a new account 3 and worked with it for several weeks. Then yesterday, using account 3 on my main computer, I shared the above mentioned news item to my nr. 2. Subsequently, I (my acct nr 3) got logged out by Facebook, logging in again, I get the scan pop-up. I log out and tried logging in with nr. 1 (the one that got initially blocked, along with nr 2) - lo and behold, it came up without any problem! So I thought I share this experience with my friends: I went to the page of nr. 3 (that was now blocked) and shared the Fats Domino news item with a short note. My newly found freedom of getting nr. 1 released from Facebook jail lasted all but a few minutes. I got logged out again, and the pop-up came up.
If this sounds confusing, imagine how I feel - anyway, what works on my main computer (again) for now is the previously suspended nr. 2.
https://www.engadget.com/2016/01/29/facebook-news-algorithm-spam-false-positives/