I have changed nothing but Norton Utilities 16 suddenly won't open, spends ages, then times out

Archive
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I have had Norton Utilities 16 on Windows 8 now 8.1 since last summer. I have changed nothing but Norton Utilities 16 suddenly won't open, spends ages, then times out.  It is fine and running on Vista as we speak. This problem only started yesterday.

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KMBBranding wrote:

I have had Norton Utilities 16 on Windows 8 now 8.1 since last summer. I have changed nothing but Norton Utilities 16 suddenly won't open, spends ages, then times out.  It is fine and running on Vista as we speak. This problem only started yesterday.

Welcome,

Did you get any updates to W8.1 yeaterday? Have you rebooted? If NU has been corrupted by something you may be able to do a control panel uninstall, reboot, and reinstall of the program.

Assume that your security software is current and scans find no infections.

Keep us posted

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Thank you, I shut down and switch off everyday.  So it is restarted daily. But now you mention, there were some updates yesterday.  I will try out your suggestions.  I renewd Norton 360 on the 30th April, so I will do all scans/tuneups etc.  Tomorrow, dog walking time now. Thanks again.

 

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Today, I ran everything I could run in Norton 360,  then clicked on Norton Utilities 16, and amazed it burst into life and all seems to be ok, so,  many thanks.

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KMBBranding wrote:

Today, I ran everything I could run in Norton 360,  then clicked on Norton Utilities 16, and amazed it burst into life and all seems to be ok, so,  many thanks.

Glad to hear all is well.:smileyhappy:

Getting everything up to date and then rebooting, sometimes a cold boot can solve what appear to be a host of problems. Dumb machines just don't do things logically :smileysad: