I have Norton why does my phone have 16 viruses and why do I pay again for some things I

Norton 360 for Windows
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Issue abstract:

Detairoduct & version number:

OS details:

What is the error message you are seeing?

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I get blocked

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what do you mean i can only help you if i now what you is saying

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What device and operating system version are you using?

How did you determine your device has 16 virus?