I have paid my subscription Norton says it has expired

I need help with my Norton subscription, I have paid my yearly subscription and Norton is saying renew now it has expired

Do you see the option of “Activate Now”

If yes, please click on it and then login to your account, that should solve this issue here .

Have you logged into your Norton account online? 

Does it have an expiration date there for your subscription?

Do you have more than one subscription?