I am in Australia, my previous copy on N360 had the VPN, but the copy I just purchased does not.
It is being advertised as having the VPN, and the seller agreed with me that it should have the VPN.
Norton 360 - Australia includes “VPN private internet connection” https://au.norton.com/
Care to share seller name?
and your subscription is for Norton 360?
Norton 360 v22.x or v24.x?
OS?
What does Norton support say…?