I keep getting this message that safety minder has been disabled

"Norton Safety Minder on (your PC) used by (my daughter) has been disabled. Therefore, Norton™ Online Family cannot monitor the Internet activities of your children. Go to your child's computer and restart Norton Safety Minder."

 

Either Norton safety minder does not work right or it does not work.  My daughter says she does not know what she is doing to turn anything off.  Even if she does..... what kind of security system would allow itself to be turned off by an unauthorized user??

I found internet chatter that says any idiot can disable this system..... even accidently... how can that be?    I recently reloaded the software... it did not help.  Is there a fix?