I not only get the "disabled" notification, it cannot read my sd card

Hello, I DL’ed the full version of Norton security (mobile) I not only get the disabled notifications (and yes I uninstalled, rebooted and then re-installed) but also if I reboot my phone- it locks me out stating it doesn’t recognize the sd card…I’m assuming this is not typical? And no I haven’t replaced my sd card and my phone is a Motorola photon-stock. Any ideas?!? Thanks :slight_smile: